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shinegirl1593

Star Member
Feb 25, 2021
65
8
Hi everyone,

I’m using the new IRCC portal to apply for visitor visas for my mom and dad.
In the old portal, I was able to add more than one application under the same account (for ex. 1 application for my dad and 1 for my mom under the same account). But in the new portal where it asks:
“Do you want to apply for more than 1 person at the same time? For example, you want to apply for yourself, your spouse and children (whether they travel with you or join you later).”


I selected Yes because I want to apply for both my mother and father.

I am getting the following prompt: “You can't use this application to apply as a group.”

Has anyone faced this issue? If yes, please advise. Can both my parents’ applications still be submitted under the same account in the new portal?

Please please let me know.

Thank you :)