They asked my wife if she would like to leave in 20 days before the medicals expire. If she says yes, then she will get the visa within a week and can leave. She couldn't answer on spot and was taking some time to think. So the VO said "There is an option to extend the medicals if you want". My wife said "Ok..." (not like "yes", but like "Oh ok"). So the VO said "I will send you medical extension email" and put down the phone.
In our GCMS notes, there is a note which says the VO was going to call and offer and if the applicant says yes, will send to criminal checks. Then there is a second note which says VO offered the applicant and she prefers medical extension, going to do medical extension. Then there is third note that says "Medicals passed. RFV Send for Crim" and that was on January 14th. So, basically, they never sent the file for criminal checks, and I don't know why.
Does any of your GCMS notes say Criminal and Background passed? Does it say anything about Police Certificates (like "1 PCC received, passed" or something like this, I don't know).
