Need some help with Contacting Canada Immigration (From UK)

[roobeats]

Hello all

We received correspondence the other week with regards to our application to say that they had received it however we had missed a form and that instead of returning it to us we had 30 days to send them the form.

The address was a PO box which isn't easy to get sent to from the UK very quickly, in the end we found a courier who did deliver to a PO box.

Now we are getting closer to the 30 days and we have had no correspondence from CIC and no idea whether it reached the correct person.

Does anybody have a way of contacting from the UK? The only numbers we seem to be able to fine tell us they are only for contact from within Canada.

Thanks

 

[kcward7]

Hello all

We received correspondence the other week with regards to our application to say that they had received it however we had missed a form and that instead of returning it to us we had 30 days to send them the form.

The address was a PO box which isn't easy to get sent to from the UK very quickly, in the end we found a courier who did deliver to a PO box.

Now we are getting closer to the 30 days and we have had no correspondence from CIC and no idea whether it reached the correct person.

Does anybody have a way of contacting from the UK? The only numbers we seem to be able to fine tell us they are only for contact from within Canada.

Thanks

IRCC contacts and websites

• Phone (from within Canada): 1 888 242 2100.
• Phone (from outside of Canada): 1 613 944 4000.

You wouldn't get correspondence either way saying they received it.

 

[roobeats]

IRCC contacts and websites

• Phone (from within Canada): 1 888 242 2100.
• Phone (from outside of Canada): 1 613 944 4000.

You wouldn't get correspondence either way saying they received it.

Thank you for your reply, I guess our next correspondence would be whether it made AORC1 or not, however they said if they didn't receive the document they would be returning so we don't want the 30 days to run out before we know whether or not it was received.

We also tried that bottom number originally and was told to call a different number that didn't work, maybe we're just being unlucky!