Hey everyone ! I'm just worried cause I got my reference letter from my employer and I'm really worried cause it doesn't match the NOC 4212 . Can you please give me some advice ? I haven't found any other NOC that would be a better fit but the duties don't match.
The role of ACW is held by our most caring, ethical, values-driven employees, and DI management relies upon them to advocate for the physical and emotional well-being of its clients 24 hours per day. Duties and responsibilities include simple care and attention to people who are lonely, tired, hungry, frustrated, or just need someone to talk to. The ACW may implement activities ranging from structured to unstructured programs which are intended to build up and/or maintain an individuals life and socialskill level. ACWsassist in assessing the needs and background of each individual client in a caring manner, and then works with other ACWs, Counselors, other agencies, volunteers, and the Community to have these needs met in a client centered, respectful, compassionate way.
Reports to:
Depending on location
Hours of Work:
We are a 24 hour operation with Morning, Evening and Night shifts. Preference will be given to people who can work overnight
DUTIES AND RESPONSIBILITIES:
Adult Care Workers will conduct themselves in a professional manner when dealing with members of the community, clients, volunteers and other staff. They will be cooperative in dealing with emergency services and other staff (i.e CPS, The DOAP team, CTS, EMS)
Engages clients with conversation and addressing questions or concerns and providing clients with the appropriate advice.
ACWs will be respectful and offer help to clients who have been barred from the premises; this might include offering a meal, snack, refreshments, and any assistance that will help them through the day(s).
Provides support, supervision and assistance to clients by distributing medication, bus tickets, hygiene supplies and clothing.
Each shift will effectively communicate with other shifts and rotations to address any issues or concerns of the day.
Maintains a presence on the floor, and communicates clearly the rules of the Centre to ensure a safe living and working environment for all.
Helps mitigate conflict between clients/client, or between client/staff.
Attend training sessions as required.
Performs regular bathroom checks and maintains the cleanliness of the bathroom.
Performs random or exhaustive bag checks to keep the DI free from alcohol and drug use and take appropriate action if illegal substances are found.
Helps clients with day to day needs, as well as those who require special care needs, such as the elderly, clients with mental health issues, clients who are ill.
Checks for sobriety and helps escort clients into Intox if they are intoxicated.
Assists clients with opening, transferring and securing their personal belonging in lockers.
Assists with meal time and providing snacks and refreshments for clients between meal times. If a client should happen to miss a meal and is hungry, staff shall help such client by providing food.
Performs a variety of cleaning duties, including but not limited to: sweeping and mopping floors, vacuuming,dusting, empty garbages, taking dishes to the kitchen and cleaning up spilled drinks or food.
Performs laundry duties such as collecting, washing and distributing towels and sheets. Assists clients who need help with their own laundry.
Performs a variety of duties related to donations of clothing including accepting, organizing,cleaning and distributing donations to appropriate departments.
Completes and maintains log record-keeping in the DI database, documents interactions with clients and maintains statistical data.This includes properly using biometrics to keep an accurate number of clients seen on a daily basis. Provides relatedreports as required.
Abides by the correct procedure to sign clients in on the floors.
May be assigned to help the day office with general office duties such as: answer calls and take messages, paperwork and data entry.
Reviews email, logs and communications and takes appropriate course of action.
Provides direction to volunteer(s) assigned towork area by performing duties such as demonstrating tasks, monitoring work, supportingvolunteer(s) in completing functions andmaintaining their work.
Performs other related duties as assigned by Supervisors, Coordinators, Assistant Coordinators, and Directors.
Qualifications and Key Skills:
Displays compassion as a primary trait.
NOC 4212
Main duties
Social and community service workers perform some or all of the following duties:
Review client background information, interview clients to obtain case history and prepare intake reports
Assess clients' relevant skill strengths and needs
Assist clients to sort out options and develop plans of action while providing necessary support and assistance
Assess and investigate eligibility for social benefits
Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services
Counsel clients living in group homes and half-way houses, supervise their activities and assist in pre-release and release planning
Participate in the selection and admission of clients to appropriate programs
Implement life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social services or health care professionals
Meet with clients to assess their progress, give support and discuss any difficulties or problems
Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions
Advise and aid recipients of social assistance and pensions
Provide crisis intervention and emergency shelter services
Implement and organize the delivery of specific services within the community
Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
Co-ordinate the volunteer activities of human service agencies, health care facilities and arts and sports organizations
May maintain program statistics for purposes of evaluation and research
May supervise social service support workers and volunteers.
Employment requirements
Completion of a college or university program in social work, child and youth care, psychology or other social science or health-related discipline is usually required.
Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements for some occupations in this unit group.
Social service workers may be required to be a member of a provincial regulatory body in some provinces.
Thank you so much ! It would be appreciated a lot
The role of ACW is held by our most caring, ethical, values-driven employees, and DI management relies upon them to advocate for the physical and emotional well-being of its clients 24 hours per day. Duties and responsibilities include simple care and attention to people who are lonely, tired, hungry, frustrated, or just need someone to talk to. The ACW may implement activities ranging from structured to unstructured programs which are intended to build up and/or maintain an individuals life and socialskill level. ACWsassist in assessing the needs and background of each individual client in a caring manner, and then works with other ACWs, Counselors, other agencies, volunteers, and the Community to have these needs met in a client centered, respectful, compassionate way.
Reports to:
Depending on location
Hours of Work:
We are a 24 hour operation with Morning, Evening and Night shifts. Preference will be given to people who can work overnight
DUTIES AND RESPONSIBILITIES:
Adult Care Workers will conduct themselves in a professional manner when dealing with members of the community, clients, volunteers and other staff. They will be cooperative in dealing with emergency services and other staff (i.e CPS, The DOAP team, CTS, EMS)
Engages clients with conversation and addressing questions or concerns and providing clients with the appropriate advice.
ACWs will be respectful and offer help to clients who have been barred from the premises; this might include offering a meal, snack, refreshments, and any assistance that will help them through the day(s).
Provides support, supervision and assistance to clients by distributing medication, bus tickets, hygiene supplies and clothing.
Each shift will effectively communicate with other shifts and rotations to address any issues or concerns of the day.
Maintains a presence on the floor, and communicates clearly the rules of the Centre to ensure a safe living and working environment for all.
Helps mitigate conflict between clients/client, or between client/staff.
Attend training sessions as required.
Performs regular bathroom checks and maintains the cleanliness of the bathroom.
Performs random or exhaustive bag checks to keep the DI free from alcohol and drug use and take appropriate action if illegal substances are found.
Helps clients with day to day needs, as well as those who require special care needs, such as the elderly, clients with mental health issues, clients who are ill.
Checks for sobriety and helps escort clients into Intox if they are intoxicated.
Assists clients with opening, transferring and securing their personal belonging in lockers.
Assists with meal time and providing snacks and refreshments for clients between meal times. If a client should happen to miss a meal and is hungry, staff shall help such client by providing food.
Performs a variety of cleaning duties, including but not limited to: sweeping and mopping floors, vacuuming,dusting, empty garbages, taking dishes to the kitchen and cleaning up spilled drinks or food.
Performs laundry duties such as collecting, washing and distributing towels and sheets. Assists clients who need help with their own laundry.
Performs a variety of duties related to donations of clothing including accepting, organizing,cleaning and distributing donations to appropriate departments.
Completes and maintains log record-keeping in the DI database, documents interactions with clients and maintains statistical data.This includes properly using biometrics to keep an accurate number of clients seen on a daily basis. Provides relatedreports as required.
Abides by the correct procedure to sign clients in on the floors.
May be assigned to help the day office with general office duties such as: answer calls and take messages, paperwork and data entry.
Reviews email, logs and communications and takes appropriate course of action.
Provides direction to volunteer(s) assigned towork area by performing duties such as demonstrating tasks, monitoring work, supportingvolunteer(s) in completing functions andmaintaining their work.
Performs other related duties as assigned by Supervisors, Coordinators, Assistant Coordinators, and Directors.
Qualifications and Key Skills:
Displays compassion as a primary trait.
NOC 4212
Main duties
Social and community service workers perform some or all of the following duties:
Review client background information, interview clients to obtain case history and prepare intake reports
Assess clients' relevant skill strengths and needs
Assist clients to sort out options and develop plans of action while providing necessary support and assistance
Assess and investigate eligibility for social benefits
Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services
Counsel clients living in group homes and half-way houses, supervise their activities and assist in pre-release and release planning
Participate in the selection and admission of clients to appropriate programs
Implement life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social services or health care professionals
Meet with clients to assess their progress, give support and discuss any difficulties or problems
Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions
Advise and aid recipients of social assistance and pensions
Provide crisis intervention and emergency shelter services
Implement and organize the delivery of specific services within the community
Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
Co-ordinate the volunteer activities of human service agencies, health care facilities and arts and sports organizations
May maintain program statistics for purposes of evaluation and research
May supervise social service support workers and volunteers.
Employment requirements
Completion of a college or university program in social work, child and youth care, psychology or other social science or health-related discipline is usually required.
Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements for some occupations in this unit group.
Social service workers may be required to be a member of a provincial regulatory body in some provinces.
Thank you so much ! It would be appreciated a lot