+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Mieemie

Full Member
Sep 17, 2021
46
21
Like the title shows, it was rejected and they wrote in red ink, that the photo was damaged and needed to be certified. I do not understand because I took fresh new photos and gave them the certified one all signed and whatnot by my doctor and also had the stamp by the photo studio in Ottawa where I live. They returned everything except for the photo they claim to have been damaged! What can I do to get them to approve my application? Take new photos? Call a number and explain? I probably will have to retake my photo which sucks.