Hi,
You will receive an ineligible letter if during the pre-assessment stage they will find that your documents is incomplete. In my case, what happened was, they found my application incomplete as I have not submitted proof daw of my strong connection with my sponsor. But kasi I was thinking that the proof should come from my sponsor kasi nga doon nya isasama yung mga documents namin (birth certificates etc) pag sinumbit nya yung SP2 nya. Ang nangyari lang kasi, sinubmit ng sponsor ko onsite, meaning may tumanggap lang na personnel and my sponsor did not receive any acknowledgment receipt from that person na tumanggap ng documents nya. Now, when I re-applied the 2nd time, I made sure doon sa sponsor's tab, after uploading her PR card, health card, etc, I also included na yung documents na mag po-prove that we are cousins, so doon ko inilagay sa OTHERS and I wrote a note doon sa small box kung ano ang content ng files na inupload ko sa OTHERS. (birth certificate of our parents, family tree and the likes). Hintay-hintay ka lang sa sponsor's interview mo, remember, hindi ma i-interview ang sponsor mo once you have lacking documents and for sure pag nag email sila sa'yo, hindi naman siguro mag la-land sa Spam yun. kaya pray lang tayo ng pray. yung akin nga, exactly 1 month today since na interview ang sponsor ko, wala pa rin akong natatanggap. medyo nalulungkot na rin pero sige go pa rin kami sa praying.