we received portal 2 on march 14 early morning. We fulfilled within 30 minutes. - upload picture, provide mailing address and declaration that we are inside canada.
Today is March 21, still no movement. The PR Portal is stuck on March 14. No emails. Agents tell us to wait. wait for what? how are these agents trained to respond like that not mention even hired at the first place?
Why Montreal office is very slow? And other locations are super fast. Portal 2 today, eCOPR tomorrow. How come Montreal cannot do that? Anyone? Is it about laziness and inefficiency of their entire organization??