sorry for posting the same query in different threads ............ but please guys i wpuld really appreciate if i get some advice. thank you.
Hi friends
Please help me regarding this ............
Now that the DM monsoon is on I am increasingly worried...........
My family received medicals along with forms for two family members only i.e me (Principal applicant) and Dependent Child on 21 feb 2013. We sent CHC the reminder for medicals forms of my husband (dependent spouse) on 6th March 2013 but no medicals forms were received till 24th March 2013. So, keeping in view the paucity of time we got medicals done on 25th March 2013. The DMP had e-medical enabled so created a pre medical for my husband and generated a UMI code for my husband. (this code can be created by dmp for medicals they do. Normally they create a umi against an ime code sent by CHC but in case of pre medicals they have the authority to create UMI on the basis of the Ime of principal applicant- this is what the dmp told us).
On 3rd April 2013, medical sheet for my husband IME code was received but e-medical and paper file for the same had already been sent by that time by the hospital as well as by us. Our agent thought it is a waste now so did not even inform us that the forms for my husband had been received.
Later we ordered GCMS notes in august 2013 and the notes stated that the file is in “ECU-RFV” With status “Docs Pending”. In my husband's medical status "sent" was written and in the reason closure column "received in e-medical" was written". While in my and my sons medical sections under the reason for closure column "passed" was written. The file status in the gcms is "open"
We went to the DMP with the form that CHC had sent us on 3 aApril, 2013 and asked him to update my husband's medical against the IME code sent by CHC. The DMP told us that to do so they will have to do a re-medical. The DMP also very confidently told us that they do pre medicals for clients and they always work. He told us to mail CHC that they can check my husband's medical against UMI code generated by them and that the pre- medical is very valid. We did the same around two weeks ago and we are still waiting. Neither my e-cas status has been updated with “the medical received” line nor we have got any intimation for any docs required till date. We have sent repeated `reminders regarding any need to send any additional documents to which also we have not received any reply.
What should we do now?
1) Wait OR
2) do medicals for my husband again with IME coded medical form OR
3) Order GCMS again
(I read it on the CIC that the DMP's who have e-medical enabled have the authority to do upfront medicals for Clients. What I fail to understand is that why is my case showing docs pending and why this request for additional docs has not been sent to us)
PLEASE HELP.
