Hi everyone, I received an email inviting me to access the Permanent Residence Confirmation Portal. I was instructed to log in using my existing profile, which I did successfully. However, once logged in, I don’t see any available options to confirm that I’m in Canada, provide my mailing address, or upload a photo. Is anyone else experiencing this issue? I’ve tried using different browsers, cleared the cache and cookies, and even tried accessing the portal in private/incognito mode—but no success so far. I’ve included the IRCC email below for reference. Any suggestions or insights would be greatly appreciated! Thanks so much!
Good news! We are ready to finalize your status as a permanent resident in Canada.
This email is to notify you that a new permanent residence confirmation case has been created under your IRCC Permanent Residence Portal account.
To complete the above you will be asked to:
You have seven (7) days from the date of this email to confirm you’re in Canada, provide your mailing address in Canada and submit your PR card photo
- Sign in with your existing details to the PR Portal;
- Confirm that you are currently residing in Canada;
- Provide your current mailing address in Canada so that we can mail you your permanent resident card;
- Upload a photo in a digital format that will be used for your permanent resident card.
Once you submit your information, it will be reviewed by IRCC.