+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I applied for citizenship online on April 1st and today got an email saying I need to resubmit my application because 1 of the ID is expired. I have resubmitted my application with the new ID. Do I have to wait another 100 days for AOR?
 
Can someone tell me how to exactly upload picture? My application didn’t get accepted and ai need to reupload. To i need to upload back with stamp? Or just front and enter info manually?
The place you get the pic taken from can email you the pic and you can can just upload it. Just the front part
 
I applied for citizenship online on April 1st and today got an email saying I need to resubmit my application because 1 of the ID is expired. I have resubmitted my application with the new ID. Do I have to wait another 100 days for AOR?
Yes, you do unfortunately
 
I applied for citizenship online on April 1st and today got an email saying I need to resubmit my application because 1 of the ID is expired. I have resubmitted my application with the new ID. Do I have to wait another 100 days for AOR?
Unfortunately yes.
 
Hi All, How did you guys make tracker account. I got AOR today and I am getting this message when i tried to make the account.

Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.

Will appreciate any insights.
 
Hi All, How did you guys make tracker account. I got AOR today and I am getting this message when i tried to make the account.

Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.

Will appreciate any insights.
Retry again after 2 days. It will work then. Good luck
 
Hi All, How did you guys make tracker account. I got AOR today and I am getting this message when i tried to make the account.

Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.

Will appreciate any insights.
Wait for a few days
 
Hi All, How did you guys make tracker account. I got AOR today and I am getting this message when i tried to make the account.

Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.

Will appreciate any insights.
48 hours then try
 
My Timeline:
Type: Online application
Location: Ottawa, ON
Application: Individual
Application sent: March 24,2026
AOR: 22 Jun (Mail received on 24th)
Test Invite: 15 Jul (For 17 July till 15 Aug)
Test Taken: 17 Jul