My wife’s application was acknowledged since March 30. Then we got letter for Biometrics in Nov 2020. Which she completed already. However. We have had no request for medicals yet. I also got an email confirming last my eligibility as a sponsor and indicating that the files had been transferred to the Accra Visa Office. We filled a web form in November as well to update her new passport on the file. We were expecting a response from them regarding the passport update or the whole application but till now, we have heard nothing.
We called IRCC and they advised to call the Accra Office which we did but they are not even taking calls. We are really confused on how to proceed now