+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

ELOH

Star Member
Aug 16, 2011
116
1
Category........
Visa Office......
buffalo/Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
09-09-2011
Doc's Request.
none
AOR Received.
03/12/2012
File Transfer...
07/07/12 but no VO as of 08/22/12
Med's Done....
08/25/2011
Interview........
waived
Passport Req..
01/28/2013
Has anyone heard of this? What recourse do I have? We mailed our sponsorship application the first week in September. We called the call center twice and they said it landed (by registered mail) but they have no other information. They cannot locate the package. They are just a call center. Who else can I contact?! They suggest just waiting 30 days. Meanwhile, after three years, our lives are still on hold and all the time sensitive materials are expiring. I feel helpless and I just want to be with my husband.

Please help.
 
I do thank you for your response. My husband (the Canadian sponsor), has already contacted them twice. They said, just wait and see if it turns up and offered no other assistance. They (CIC) said they are just a call center, not the ones who receive the package, and they can't help.

Still waiting. Still lost. And very very frustrated.
 
First of all, you need to check with your registered mail service and see when it was delivered. Then call CPC-M again (hopefully you will get someone who knows their job) and explain them your situation.
As a last resource, you could always contact your MP to push CPC-M to find your missing file in their big pile. Remember your package was delivered at right address, it can not go missing from there...
 
better hire a good decent lawyer and he would be able to help you.
 
Are you a PR and sponsoring your spouse? Then use your client ID number and check ecas. May be you can see some status.