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Keep in mind I don't know specifics of your case (and you still haven't answered - are you living together? have you been living together for more than a year, in Canada?) nor how your consultant handled the file or why.

But overall - yes, provide all the info as suggested above and whatever you can think of to support genuineness of your relationship and the reasons parents / relatives did not attend.

Now specifically on the form: I don't know that there is any specific benefit to re-doing and re-submitting the form with just these two questions, as they are the relatively broad "is there more information you wish to provide." If you wish, you could write a short letter of explanation noting that you are now submitting information that relates to [question 9 and question 11 if those are the right numbers.] You can also note that you are unhappy with how little the consultant provided on these questions and that it was a mistake on your part to rely on their advice - but keep this complaint SHORT. Focus on providing facts to the IRCC.

I have no opinion on whether you'd have any luck pursuing some action against your consultant or whether it's worth the trouble - but for the time being focus on providing facts to IRCC that support your case.

It really is relevant whether you are living together or not now - as an established married couple, recognized by friends, extended family, 'the public' (landlords etc), joint accounts and things like that as well. If you can't get info/support from family, from friends helps. If you've been living together for more than a year, especially.

Different situation but in our own case we showed a variety of events we held for friends/family beyond the formal ones listed even if they were small. As I noted as an example, if you have attended events of friends (marriages, christenings, whatever) as a couple and have photos or letters/evidence to support, that is a type of evidence that you are seen as a married couple (i.e. when friends have 'life event' ceremonies, you're invited as a couple).
I had filed for this application in 2019 September
Me and my wife are living together since July of 2019.. I don’t have any blood relation here and only two friends, also due to pandemic and even before that we didn’t travel anywhere or went to any event because my wife is supporting me, she is been doing two jobs ever since. We are barely paying out our bills. We are not accepted by our in laws as well, as discussed earlier I tried approaching my mother in law she is ready to write a letter that she is accepting my relationship
Would that work?
 
I had filed for this application in 2019 September
Me and my wife are living together since July of 2019.. I don’t have any blood relation here and only two friends, also due to pandemic and even before that we didn’t travel anywhere or went to any event because my wife is supporting me, she is been doing two jobs ever since. We are barely paying out our bills. We are not accepted by our in laws as well, as discussed earlier I tried approaching my mother in law she is ready to write a letter that she is accepting my relationship
Would that work?

I don't know your situation well enough to give any specific advice, only general. Provide what you can. When evidence in one area is weak, explain why - briefly, factually, including because of pandemic - and provide what compensatory evidence you can in other areas. The examples I provided of 'friends and acquaintances see you as a couple' were suggested as one way to show this. (The 'two friends' - then stuff from them will help. From others - Neighbours, acquaintances, landlords, etc - whatever supports your case)

You say are 'barely paying our bills' - my point was not your financial situation, but to show that you have a joint household, you're living together, you share resources, you're on each other official documents, you are a married couple (even if your wedding was small). If you can get the letter from the mother that she 'accepts' (even grudgingly) the relationship, sure, that might help - particularly if it provides some evidence of why they did not attend (i.e. they disapprove but accept the fact of the marriage); same idea with the sisters ("we didn't attend because mother forbade it, family rift, but we know they are married even if ...)".

If there are suggestions here you can't get, don't get hung up on that, move on, find other factual evidence.
 
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A side note: you may wish to look at the documentation requirements for a common law couple. If you've been living together for 18+ months, this evidence should support your existing case. I'm not saying this is now a common law application, but it may help you understand the mindset of how such evidence would support the case you're making that it's a real marriage.
 
Keep in mind I don't know specifics of your case (and you still haven't answered - are you living together? have you been living together for more than a year, in Canada?) nor how your consultant handled the file or why.

But overall - yes, provide all the info as suggested above and whatever you can think of to support genuineness of your relationship and the reasons parents / relatives did not attend.

Now specifically on the form: I don't know that there is any specific benefit to re-doing and re-submitting the form with just these two questions, as they are the relatively broad "is there more information you wish to provide." If you wish, you could write a short letter of explanation noting that you are now submitting information that relates to [question 9 and question 11 if those are the right numbers.] You can also note that you are unhappy with how little the consultant provided on these questions and that it was a mistake on your part to rely on their advice - but keep this complaint SHORT. Focus on providing facts to the IRCC.

I have no opinion on whether you'd have any luck pursuing some action against your consultant or whether it's worth the trouble - but for the time being focus on providing facts to IRCC that support your case.

It really is relevant whether you are living together or not now - as an established married couple, recognized by friends, extended family, 'the public' (landlords etc), joint accounts and things like that as well. If you can't get info/support from family, from friends helps. If you've been living together for more than a year, especially.

Different situation but in our own case we showed a variety of events we held for friends/family beyond the formal ones listed even if they were small. As I noted as an example, if you have attended events of friends (marriages, christenings, whatever) as a couple and have photos or letters/evidence to support, that is a type of evidence that you are seen as a married couple (i.e. when friends have 'life event' ceremonies, you're invited as a couple).
I don't know your situation well enough to give any specific advice, only general. Provide what you can. When evidence in one area is weak, explain why - briefly, factually, including because of pandemic - and provide what compensatory evidence you can in other areas. The examples I provided of 'friends and acquaintances see you as a couple' were suggested as one way to show this. (The 'two friends' - then stuff from them will help. From others - Neighbours, acquaintances, landlords, etc - whatever supports your case)

You say are 'barely paying our bills' - my point was not your financial situation, but to show that you have a joint household, you're living together, you share resources, you're on each other official documents, you are a married couple (even if your wedding was small). If you can get the letter from the mother that she 'accepts' (even grudgingly) the relationship, sure, that might help - particularly if it provides some evidence of why they did not attend (i.e. they disapprove but accept the fact of the marriage); same idea with the sisters ("we didn't attend because mother forbade it, family rift, but we know they are married even if ...)".

If there are suggestions here you can't get, don't get hung up on that, move on, find other factual evidence.
I understand.. thank you for your kind advice ..
I am gonna think about how I can make my evidence stronger
Also, the officer is asking for copies of email as proof of contact, can I provide copies of email in which me and my wife are discussing our case with each other?
 
Also, the officer is asking for copies of email as proof of contact, can I provide copies of email in which me and my wife are discussing our case with each other?

You'll have to decide which emails support your case best. If it's emails in which you and your wife are only discussing how to resolve the case - well, that might not be convincing, frankly - it might look like your marriage is primarily being/getting married in order to support PR case. (They might be convincing - depending on content - but if it's only about that...)

You probably would be better to choose a variety of emails spread over time - both before and after the marriage - on a variety of normal 'engaged/married couple' matters. That might cover / include a whole lot of different topics, potentially incl 'romance' (brief); they might overlap with other topics in your documentation (administrative/rental of apartment); they might cover topics like family not being able to attend/ their disapproval; or it might be relatively random discussions that go all over the place.

You said the officer is asking for email - could be broader than that, what's app, decide what supports your case. (I mean, my spouse and I never use email except for stuff like 'please print this attachment' - she's in the next room - or forwarding things we only have on email)

Note I think suggestions included photos - they don't have to be professional or just of the wedding, etc.
 
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You'll have to decide which emails support your case best. If it's emails in which you and your wife are only discussing how to resolve the case - well, that might not be convincing, frankly - it might look like your marriage is primarily being/getting married in order to support PR case. (They might be convincing - depending on content - but if it's only about that...)

You probably would be better to choose a variety of emails spread over time - both before and after the marriage - on a variety of normal 'engaged/married couple' matters. That might cover / include a whole lot of different topics, potentially incl 'romance' (brief); they might overlap with other topics in your documentation (administrative/rental of apartment); they might cover topics like family not being able to attend/ their disapproval; or it might be relatively random discussions that go all over the place.

You said the officer is asking for email - could be broader than that, what's app, decide what supports your case. (I mean, my spouse and I never use email except for stuff like 'please print this attachment' - she's in the next room - or forwarding things we only have on email)

Note I think suggestions included photos - they don't have to be professional or just of the wedding, etc.
I understand your point and I’m providing my WhatsApp and Facebook chat logs before marriage to up until now and also, does genuine couple don’t discuss their case with each other?
 
I understand your point and I’m providing my WhatsApp and Facebook chat logs before marriage to up until now and also, does genuine couple don’t discuss their case with each other?

Then no, you didn't understand my point - a genuine couple would of course discuss their case. But if they only discussed immigration matters, it would look like a fake relationship.
 
Then no, you didn't understand my point - a genuine couple would of course discuss their case. But if they only discussed immigration matters, it would look like a fake relationship.
Like you said you also used email interaction for printing purposes
Same with me
Me and my wife transferred documents over email which still is a proof of contact
No matter what it is
It still goes in past and shows that we contacted through email
And also, I’m gonna provide an explanation that we only interacted on email for this because we have WhatsApp and Facebook conversations. Do you get it?
 
Like you said you also used email interaction for printing purposes
Same with me
Me and my wife transferred documents over email which still is a proof of contact
No matter what it is
It still goes in past and shows that we contacted through email
And also, I’m gonna provide an explanation that we only interacted on email for this because we have WhatsApp and Facebook conversations. Do you get it?
Officer is asking for proof of contact
And evidence of ongoing relationship
Copies of emails, telephone bills showing numbers dialled.
Don’t you think even if my wife and me contact on email for immigration matters
It still very well is considered a proof of contact and ongoing relationship.