Just submitted e-APR and realized there was a problem with POF

[ybjianada]

I guess I was focusing too much on police certificates and employment letters. It was only after submitting the e-APR that I realized the proof of finance letter I submitted lacked some important information: my account numbers!!

The POF letter includes most components that are required by CIC (e.g., dates opened, current balance, average balances in the past 6 months, etc). As for my account, it only mentions the type (Savings and Checking), but not my account numbers. I have no idea how this escaped my scrutiny. But the application was just submitted. I am kicking myself right now. What should I do? I hear that applications sometimes get refused because of inadequate POF documents.

Is there any way I can send another POF document to them at this point? And if so, how?

The letter was issued by a Singapore bank.

Thanks

 

[MooseNBooze]

I guess I was focusing too much on police certificates and employment letters. It was only after submitting the e-APR that I realized the proof of finance letter I submitted lacked some important information: my account numbers!!

The POF letter includes all components that are required by CIC (e.g., dates opened, current balance, average balances in the past 6 months, etc). As for my account, it only mentions the type (Savings and Checking), but not my account numbers. I have no idea how this escaped my scrutiny. But the application was just submitted. I am kicking myself right now. What should I do? I hear that applications sometimes get refused because of inadequate POF documents.

Is there any way I can send another POF document to them at this point? And if so, how?

The letter was issued by a Singapore bank.

Thanks

I think you are fine. I'm assuming the bank issued the letter in its official letterhead with contact information etc. It is standard practice with many banks to withhold A/C numbers in correspondences (or at least just provide, say, only the last or first 3-4 digits etc.).

Others with more experience can weigh in. Best wishes to you.

EDIT: Okay I just saw that CIC expects account numbers in the POF letter (http://www.cic.gc.ca/english/resources/tools/perm/express/intake-complete.asp). Maybe raise a CSE and send an updated POF letter with the missing information? I suggest you seek out Asivad.

 

[CanadaWeCome]

I think you are fine. I'm assuming the bank issued the letter in its official letterhead with contact information etc. It is standard practice with many banks to withhold A/C numbers in correspondences (or at least just provide, say, only the last or first 3-4 digits etc.).

Others with more experience can weigh in. Best wishes to you.

EDIT: Okay I just saw that CIC expects account numbers in the POF letter (http://www.cic.gc.ca/english/resources/tools/perm/express/intake-complete.asp). Maybe raise a CSE and send an updated POF letter with the missing information? I suggest you seek out Asivad.

Yes a CSE should do the job.

 

[shankargv]

Send a CSE, when I submitted my application I missed my wife's PCC, 2 later sent a CSE and got reply from CIC that it is added to my account.

 

[ybjianada]

Thanks. Yes, the letter was otherwise conforming to the CIC requirements (official letter head with contact info, etc). And you are right that CIC requires account numbers.

So I rushed to the bank, and they were able to get me a new one on the spot (it was their error any way). I have it scanned and it is ready to be sent.

I guess I will use Case Specific Enquiry then. But I wonder how I can access CSE. I am applying from outside Canada, and I indicated Singapore as my country of residence.

So, should I use Case Specific Enquiry -- Singapore then:?

https://secure.cic.gc.ca/enquiries-renseignements/case-cas-eng.aspx?mission=singapore&_ga=1.17764090.234875843.1426001805

But it says that the form can only be used if the application was sent to a 'visa office abroad'. I am not sure if this would be applicable to EE applications?

There is also a Case Specific Enquiry form for Canada:

https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx

Anyone?

Thanks a lot!!

I think you are fine. I'm assuming the bank issued the letter in its official letterhead with contact information etc. It is standard practice with many banks to withhold A/C numbers in correspondences (or at least just provide, say, only the last or first 3-4 digits etc.).

Others with more experience can weigh in. Best wishes to you.

EDIT: Okay I just saw that CIC expects account numbers in the POF letter (http://www.cic.gc.ca/english/resources/tools/perm/express/intake-complete.asp). Maybe raise a CSE and send an updated POF letter with the missing information? I suggest you seek out Asivad.

 

[Asivad Anac]

So, should I use Case Specific Enquiry -- Singapore then:?

https://secure.cic.gc.ca/enquiries-renseignements/case-cas-eng.aspx?mission=singapore&_ga=1.17764090.234875843.1426001805

But it says that the form can only be used if the application was sent to a 'visa office abroad'. I am not sure if this would be applicable to EE applications?

There is also a Case Specific Enquiry form for Canada:

https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx

Use this link ---> https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx

Choose 'Express Entry' in the drop down menu.

 

[ybjianada]

Thanks a lot Asivad!

Can I also ask you about the 'Client ID #' and 'File #' boxes on the CSE form? The only number I have is the application number generated after I submitted the e-APR -- beginning with E, which is the same as my EE profile number.

I suppose it is not a Client ID (because there is no hyphen in it). So should I enter it as the 'File #' then?

Use this link ---> https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx

Choose 'Express Entry' in the drop down menu.

 

[Asivad Anac]

Thanks a lot Asivad!

Can I also ask you about the 'Client ID #' and 'File #' boxes on the CSE form? The only number I have is the application number generated after I submitted the e-APR -- beginning with E, which is the same as my EE profile number.

I suppose it is not a Client ID (because there is no hyphen in it). So should I enter it as the 'File #' then?

Both are optional. You won't have a UCI (Client ID) yet if you've never applied for a Canadian visa. Provide your EE reference number.

 

[ybjianada]

thanks. So the EE reference number goes in the big 'Enquiry' text box, and not under the 'File #' field, right?

Both are optional. You won't have a UCI (Client ID) yet if you've never applied for a Canadian visa. Provide your EE reference number.

 

[Asivad Anac]

thanks. So the EE reference number goes in the big 'Enquiry' text box, and not under the 'File #' field, right?

No harm providing it in both those places.