Job bank account suspended due to inactivity

[madToothbrush]

I received this message today that my job bank account has been suspended.
I followed the instructions & reset the password.

However, in "My User Account" section system is prompting me to update my express entry profile number & job seeker code.
But system is simply not accepting the correct values & I'm unable to update the information.

Has anyone else faced similar problem ? Also,
Will it affect my PR application in any way ? My timeline is in signature.

Message displayed on jobbank profile page is -
Your Express Entry information must be revalidated.
If you have an Express Entry profile number and job seeker validation code, enter them below.
If you now have a permanent Social Insurance Number, enter it below.
You must update this information to continue using Job Bank’s Job Match service.


Error message on submit form -
Error: You have entered an invalid Express Entry Profile Number and/or Job Seeker Validation Code. To avoid errors, you should copy and paste these codes directly from the message in your MyCIC account. If you are still having problems registering with Job Bank using these codes, please go to CIC Help Centre at http://cic.gc.ca/english/contacts for more information.

 

[Asivad Anac]

Ignore.

Relevant only for activating EE profile. No further impact on PR application.

 

[madToothbrush]

Ignore.

Relevant only for activating EE profile. No further impact on PR application.

Many thanks for the info, Asivad !

 

[wiks]

Hello Team.

im facing the same issue and im unable to logged in to the job bank account. can you please tell me how can i apply for jobs and is that one effecting to the Express entry profile which i already submitted to CIC ?

Thanks
Wiks

 

[wiks]

Hello Team.

Can any one give me a sugession how to avoid that issue .im pretty sure that i entered the correct details by checking the pdf and its still saying the details entered is not correct.

Your Express Entry information must be revalidated.

If you have an Express Entry profile number and job seeker validation code, enter them below.

If you now have a permanent Social Insurance Number, enter it below.

You must update this information to continue using Job Bank’s Job Match service.

thanks and highly appreciated the valuable comments on this