Over the past week, I got the following system-generated account suspension warnings due to inactivity.
Your Job Bank account, registered to FIRST NAME LAST NAME at xyz@gmail.com, is to be suspended due to inactivity. To ensure this does not happen, please sign in to your account before it is suspended.
If you have any questions regarding this message, please contact us at your earliest convenience at:
http://www.jobbank.gc.ca/contact-us-eng.do
Thank you,
The Job Bank Team
I tried several times to log in and to retrieve my password. I ended up getting the message that my email account was not registered. This is not accurate since this is the only one I use and had registered successfully with Job Bank when I created my EE profile back in January. Also, it's this same email id that was listed in their message as well.
I immediately contacted them via the link provided in their communication and got an automated response with a reference number.
This morning, I got another notice stating that my account has in fact been suspended. I instantly sent them another request asking for the account to be reactivated and received yet another automated response with a new reference number.
In both cases, they have listed a response time of 5 business days.
My question is: will my suspended Job Bank account have an impact on my open EE application? I received an AOR in May.
Has anyone else faced something similar?
Appreciate any/all advice!
Your Job Bank account, registered to FIRST NAME LAST NAME at xyz@gmail.com, is to be suspended due to inactivity. To ensure this does not happen, please sign in to your account before it is suspended.
If you have any questions regarding this message, please contact us at your earliest convenience at:
http://www.jobbank.gc.ca/contact-us-eng.do
Thank you,
The Job Bank Team
I tried several times to log in and to retrieve my password. I ended up getting the message that my email account was not registered. This is not accurate since this is the only one I use and had registered successfully with Job Bank when I created my EE profile back in January. Also, it's this same email id that was listed in their message as well.
I immediately contacted them via the link provided in their communication and got an automated response with a reference number.
This morning, I got another notice stating that my account has in fact been suspended. I instantly sent them another request asking for the account to be reactivated and received yet another automated response with a new reference number.
In both cases, they have listed a response time of 5 business days.
My question is: will my suspended Job Bank account have an impact on my open EE application? I received an AOR in May.
Has anyone else faced something similar?
Appreciate any/all advice!