Support technicians, see http://www5.hrsdc.gc.ca/NOC/English/NOC/2006/ProfileKeyword.aspx?val=2&val1=2282&val11=help+desk&val12=0&val13=0&val14=&val15=0&val16=0 are under NOC 2282 and that is skill level B and can be used to apply under FSW with a job offer or under CEC or under PNP.