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zzzningyi

Star Member
Apr 21, 2018
73
24
Hi all,

I had no problem logging into IRCC portal to check my super visa application this morning, but now I am getting the error message of "User information could not be found". Just wondering if anybody is having the same issue.
 
Hi all,

I had no problem logging into IRCC portal to check my super visa application this morning, but now I am getting the error message of "User information could not be found". Just wondering if anybody is having the same issue.
Adding to this, although not able to login, I keep getting email alert of "new sign-in attempt" when I try logging in.
 
Adding to this, although not able to login, I keep getting email alert of "new sign-in attempt" when I try logging in.
Yes, same issue. Seems like problem at their end. Not able to login using valid credentials but getting email alerts for every try.
Tried to set new password but same outcome with even updated password.