I CANNOT CHECK MY ECAS STATUS

[jimen]

Hi,

I am concern, I have been trying to check my application status thru ECAS several times already using my UCI # and even my File number but unfortunately I can't view my status online..I got PER on Jan 13 and I can not check my application. is that normal? what is the average time to check my application status?

it always prompts me with these:


We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

 

[Johnny31]

Hi,

I am concern, I have been trying to check my application status thru ECAS several times already using my UCI # and even my File number but unfortunately I can't view my status online..I got PER on Jan 13 and I can not check my application. is that normal? what is the average time to check my application status?

it always prompts me with these:


We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

Check again on Monday

 

[tbaba]

Hi,

I am concern, I have been trying to check my application status thru ECAS several times already using my UCI # and even my File number but unfortunately I can't view my status online..I got PER on Jan 13 and I can not check my application. is that normal? what is the average time to check my application status?

it always prompts me with these:


We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

This is actually strange, since you got your PER in January your ECAS should be alive now. Ensure that you entered all information correctly. If the problem still persist then try and call CIC on Monday.