I'm a Mexican living in Mexico.
I started my Quebec immigration process since March/2010 and so far so good. I have the CSQ and sent it to the Canadian Embassy in Mexico and after a couple of months they sent me the requests for the medical exams and a letter called "carta de no antecedentes registrales" (meaning, a letter specifying I haven't committed any crimes in the country). However, in order to get that letter I have to get some military papers and those take a bit of time.
So due to this unforeseen circumstance I need a 2 month extension on my immigration process with the Canadian federal government, but I don't know which way to ask them that (email, the canadian embassy webpage, other way).
I would ask directly but in the embassy's webpage it specifies that the visa and immigration department won't answer phone calls (I've called, and indeed, they don't answer, I only get a recording telling me to check the webpage).
Could someone guide me through this part?
I started my Quebec immigration process since March/2010 and so far so good. I have the CSQ and sent it to the Canadian Embassy in Mexico and after a couple of months they sent me the requests for the medical exams and a letter called "carta de no antecedentes registrales" (meaning, a letter specifying I haven't committed any crimes in the country). However, in order to get that letter I have to get some military papers and those take a bit of time.
So due to this unforeseen circumstance I need a 2 month extension on my immigration process with the Canadian federal government, but I don't know which way to ask them that (email, the canadian embassy webpage, other way).
I would ask directly but in the embassy's webpage it specifies that the visa and immigration department won't answer phone calls (I've called, and indeed, they don't answer, I only get a recording telling me to check the webpage).
Could someone guide me through this part?