Hi.I am interested in applying for express entry to canada. But i unable to decide on my noc code. I am working with a reputed private sector bank.
Job designation - Assistant Manager
Role- customer service officer
Job Duties Or KRAs
Sales:
Customer Service and Operations:
Compliance
Job designation - Assistant Manager
Role- customer service officer
Job Duties Or KRAs
Sales:
- Conducts outbound marketing calls and scouts for new leads and referrals to generate business
- Responsible for sales of third-party products (Life Insurance - LI, General Insurance - GI, Mutual Funds - MF, Debit/ Credit Cards, etc. to the existing customer base
- Responsible for lead generation for Current Account and Savings Account - CASA to new customers and deepening of account balances for existing customers.
Customer Service and Operations:
- Responsible for timely processing of bank transactions like
- Funds transfer
- Cheques
- Opening of accounts
- Reconciliation of office accounts
- Ensuring timely resolution of customer queries and improving customer service levels.
Compliance
- Compliance to the bank's rules - internal guidelines, processes and procedures
- Responsible for improving the Internal Audit Operational Efficiency score of the branch by timely completion of assigned tasks on continuous basis
- Protecting bank's property as per safety norms and ensuring ethical conduct in ordinary course of business.