HELP: Receive biometrics fees Request Letter after submitting the fee recept

[foxp2]

Hi eveyone!

So I am in the process of the EE application. I received the Request Letter for paying the fee for Biometrics back on May 16, and I paid and submitted the Official Receipt of 85 CAD from IRCC through my account on the same day.

Today, May 26, I received the same Request Letter again asking for the Official Receipt for biometrics.

Has anyone encountered the same issue? Should I submit the old Official Receipt anyway? Or should I actually contact the IRCC first? If so, in what way would it be more efficient in my case?

Thanks in advance!

 

[pavan23]

You need to submit the PDF receipt that you received or just upload the same receipt again

 

[foxp2]

You need to submit the PDF receipt that you received or just upload the same receipt again

Yea the receipt was in PDF format. I don't know what's wrong during this process..

 

[Bisht]

Yea the receipt was in PDF format. I don't know what's wrong during this process..

Provide it through Webform as well. For some reason IRCC is not receiving the ADR uploaded though GCkey.

 

[foxp2]

Provide it through Webform as well. For some reason IRCC is not receiving the ADR uploaded though GCkey.

I see! Thanks! I thought Webform would be slower normally. Good to know! I will try again!