Gic password reset request problem

[Meetsingh]

I sent email to studentgic@scotiabank.com for password reset as i am unable to recover security question and forgot my password but they keep on bouncing bank email writing this-



This message is from the Forcepoint email protection system, TRITON AP-EMAIL at host ISCESGW4-esg.SECURITY.BNS.

The attached email could not be delivered to one or more recipients.

For assistance, please contact your email system administrator and include the following problem report:

<studentgic@scotiabank.com>: host mailrelay.glb.bns[10.56.39.58] said: 550
5.1.1 <studentgic@scotiabank.com>... User unknown (in reply to RCPT TO
command)


Please help somebody

 

[hritik]

I am facing the same problem. I don't know what to do.

Please help

 

[Meetsingh]

My problem is resolved now as i called them on their customer care no 0008001008747 and explain them