I received the following message from CIC
"This refers to your application for permanent residence in Canada in the Federal Skilled Worker class. In order for Immigration, Refugees and Citizenship Canada to process your application, we will need to review and verify your Education Credential Assessment (ECA) evaluation report by using World Education Services (WES)’s online service. To date, we have not been able to verify your report. WES has indicated that you did not use the approved CIC-FSWP application process on their website, and therefore they are unable to release any information to our office. Further, WES has notified our office that they sent an email to you on October 17 , to inform you of this situation. In order to allow IRCC to process your application for permanent residence, please contact WES as soon as possible to request that your ECA report be made available to us. Please be advised that you may need to order a duplicate report and select CIC as a recipient of your WES evaluation report. NOTE: The above information/documents must be received and our office must be able to review the report within 30 days from the date of this correspondence. If this deadline is not met, your application will be assessed based on the information that was provided with your application and your application could be rejected."
and this is what I got from WES in an email "
IRCC has informed WES that they cannot verify your ECA report. This is due to the incorrect application choice as the WES FSWP customized application was not selected. In order for Immigration Refugee Citizenship and Immigration Canada to process your immigration application, they will need to verify your ECA report using WES’s online service.
To allow CIC access to your ECA report, you will need to order a duplicate report by logging in to your account at https://applications.wes.org/createaccount/login/login
Please be advised that you are required to upgrade your file to WES ICAP before you order duplicate report, if you did not have an ICAP service on your original application."
I have upgraded the file to WES ICAP and ordered the duplicate report to CIC (Immigration, Refugees and Citizenship Canada(IRCC)
Sydney, NS), delivery method is eDelivery.
I can see the additional document request in the submitted application with the following details - Document Details - Replacement Overdue, Document Name - Client Enquiry and a button to upload. There is no information/instructions regarding what needs to be uploaded.
Any idea what all you uploaded for this option? Please help