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Visavie

Star Member
Jan 27, 2020
76
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In the PoF document I uploaded I forgot to add the bank certificate. Stupid of me I know. I only had accounts statements for the saving and checking accounts for the past 6 months.

I read I can update using a web form. Is this OK? How should I go about and do that?

The other problem is that I will not be able to send the webform before Tuesday.

Thanks for your help
 
Help! How bad is this situation?
You should be okay. 6 month statements are also a good proof. Upload your bank certificate when you can. It's unlikely that they will start looking at your documents in just two days.
 
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You should be okay. 6 month statements are also a good proof. Upload your bank certificate when you can. It's unlikely that they will start looking at your documents in just two days.

Thank you!! That was very stupid from my side. I will submit it as soon as I can.
 
They do check them, fast, it's called completeness check and it's the first thing they do.

ASAP, upload the webform with the missing document and an explanation.
 
They do check them, fast, it's called completeness check and it's the first thing they do.

ASAP, upload the webform with the missing document and an explanation.

I will submit the webform with the scan tomorrow around noon Eastern time. Hopefully it won't be too late. Do you know what should I choose in the form as reason for contact?

Thanks
 
Hi, what's bank certificate? How did you request one?
In my country they call it 'balance certificate'. The document mentions the account number, date of when the account was opened and the balance amount. It doesn't mention any outstanding debts (though I pay apartment loan). It also doesn't mention the average balance for the past six months. However I have provided stamped bank statements since August.
 
In my country they call it 'balance certificate'. The document mentions the account number, date of when the account was opened and the balance amount. It doesn't mention any outstanding debts (though I pay apartment loan). It also doesn't mention the average balance for the past six months. However I have provided stamped bank statements since August.
Thank you.
Is it required? My bank does not have this option. I can only providing 6 months of bank statements.
 
Thank you.
Is it required? My bank does not have this option. I can only providing 6 months of bank statements.

I had to insist, a lot. And it cost 11$ per certificate. Insist and ask them at least to give you your current balance and date of account opening.