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Follow up question about change job

hdsh2020

Member
Jun 4, 2021
10
0
Hi Guys,
I asked :https://www.canadavisa.com/canada-immigration-discussion-board/threads/new-tr-to-pr-pathway-change-job.734500/#post-9453431 same questions with IRCC

and here is their reply
"
If you are applying online and would like to include a letter of explanation, we invite you to attach the letter in the Client information field.

If further information or additional documents are required, the responsible office may contact you:

  • At the phone number you provided, or
  • By email, to the address provided when you created your account,
    • the email will advise you to verify the Check status and messages section of your account for specific details.
We hope the information provided is helpful in assisting you with your enquiry.

We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:

"

here are few questions:
what would be the Client information field??? Is that the web form????
I have created an account for the TR to PR pathway but I found I cannot link that to my previous account, is there any way to solve it?
I also tried to upload my salary record through the web form, but they said they would not support that since I haven't received the AOR.