+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Also I received my COPR last Friday. So it took one week from when I sent my stuff to them.

We sent our stuff last Thursday, just the new photos, the annex, and the pic/bio page of the passport. My husband only got the passport for immigration and it has never been used as a travel document. Nothing has changed with our details yet.
 
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