Extension given for FBI PCC - not sure what to do

[Tocanadawego]

I submitted my application with proofs that I applied for FBI PCC and I am quite literally expecting the PCC any day now as it's already been mailed. Today I received a message from CIC that I need to upload the PCC but the message is really confusing and I don't know what to do.

The message was sent on October 13 and it says that I uploaded the proof of application for PCC and I need to upload the original PCC as soon as I receive it. It then says: this needs to be received by 2015/10/13. In a highlighted line underneath it then says that the document needs to be supplied within 60 days from the correspondence date (2015/10/13). Therefore that should be early December, right?

But, when I go into my application I see a newly opened slot for upload and in the Requested by column it says again 2015/10/13! What do I do? Which is correct: 60 days from this date or today itself? I got nothing to upload yet! Please help.

 

[Bahamas]

Email them ASAP!
question@cic.gc.ca

 

[lionel_messi]

Is it not incomplete documentation for submitted application? Is it possible to do this? What proof did you submit earlier?

 

[Tocanadawego]

Is it not incomplete documentation for submitted application? Is it possible to do this? What proof did you submit earlier?

Because it takes so long to obtain FBI PCC, CIC is understanding and grants some leeway in this regard. I submitted my scanned application to FBI and DHL tracking information as a proof it was delivered.

The part that worries me are the confusing dates in the request letter I received. Did they really give me only less than 24 hrs to upload the documents, or is it 60 days?

If anyone had a similar situation, please help!

 

[Tocanadawego]

An update to this: miraculously, the reports appeared in mail today. However, my husband's fingerprints were rejected. FBI never told me that although I called them a million times.

I am thinking of submitting my report and my husband's rejection with an LOE saying he will apply again immediately, and then sending application proof through CSE. Do you think this is a good route?

 

[Anya654]

An update to this: miraculously, the reports appeared in mail today. However, my husband's fingerprints were rejected. FBI never told me that although I called them a million times.

I am thinking of submitting my report and my husband's rejection with an LOE saying he will apply again immediately, and then sending application proof through CSE. Do you think this is a good route?

Also ask them to extend the time for you.

 

[Tocanadawego]

Also ask them to extend the time for you.

Good idea, thanks!
I am so frustrated and disheartened by this though. I've been waiting for this PCC since July and now this. For sure I'm not getting another one before January. I wonder whether they'll just flat out reject my application.

 

[lionel_messi]

Good idea, thanks!
I am so frustrated and disheartened by this though. I've been waiting for this PCC since July and now this. For sure I'm not getting another one before January. I wonder whether they'll just flat out reject my application.

Also, try sending two separate application for your Hubby with fingerprint card from two different sources. Just to be safe. Best of luck.

 

[Tocanadawego]

Also, try sending two separate application for your Hubby with fingerprint card from two different sources. Just to be safe. Best of luck.

Yeah, that's probably the way to go, just to be on the safe side.

I submitted my PCC and husband's rejection together with a polite LOE pleading for understanding and extension. Haven't heard back yet. Hopefully they'll consider it. Fingers crossed.