Express Entry- Error

[Mal1991]

Hello Guys,
I hope someone here will be able to help me.
Because of the new 5 digit NOC I had to update my Express Entry profile.
I am the main applicant and my spouse as dependent.
I opened my application and made all the changes.
When I am trying to open my partner's application I am getting this error:
System-generated error code:null (2022-11-22 16:38:15)
Sorry
This on-line service is currently not available.
Possible reasons::

1. We are currently updating this Web site.
2. We are experiencing technical difficulties.

Please try again later.

Because of that I am not able to submit my profile again and this is only happening with his application not mine.
I appreciate any advices.

Thank you

 

[1991SEC]

I followed these steps 10 mins ago and it works

https://twitter.com/i/web/status/1594753905434529792

UPDATE: This is the post where I found this information https://www.canadavisa.com/canada-immigration-discussion-board/threads/system-glitch-please-guide.782231/

 

[Mal1991]

I will try. Thank you a lot

 

[neelunakeri]

I am also able to update my spouse information following the above steps. Thank you for sharing the same.

 

[Mal1991]

I updated. Thank you so much for your help.
For some reason my overall points went down by 7 ;/
I need to review my answers again

 

[Ryz22]

I updated. Thank you so much for your help.
For some reason my overall points went down by 7 ;/
I need to review my answers again

Did you get a workaround ? please reply

 

[Mal1991]

Did you get a workaround ? please reply

no, unfortunately