Express Entry Application Disappeared from my Profile

[akrcr24]

Good day!

I had an active, eligible application on Express Entry.
I changed my NOC code and that application was deemed ineligible.

I made a new application, became eligible, and received a new application number.
I applied to SINP after a few days with my new application number.

After a month, I received an ITA from SINP.
I logged into my Express Entry account and could only find my ineligible application.
I cannot find my eligible application that is linked to SINP...

Would anyone know what happened and what to do next?

Thanks in advance.