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EE Fee Payment

looking_glass

Newbie
Apr 10, 2015
6
0
Hi All,

I could really use some advice here. After receiving my ITA, I filled in the profile, attached documents and clicked on Transmit and Pay. I encountered a payment failure with the first try so I logged out trying to submit a new credit card. But when I traversed back to my cic page, my application show Processing submission and I no longer see the option to pay the fees online. Could please somebody tell me what to do now. :(. I am devastated.
 

DoubleS

Hero Member
Nov 5, 2014
602
58
Category........
Visa Office......
Ottawa
NOC Code......
1221
Job Offer........
Pre-Assessed..
App. Filed.......
Nov 5, 2014
Doc's Request.
CCC Jan 8, 2015
LANDED..........
Currently in Canada
hammid1981 said:
Hi,

Were you able to sort out this problem ? I am also stuck in the same situation.
I had the same issue when I was submitting my application, but it resolved after I logged out and logged back in after approximately 1 1/2 hour.
 

kateg

Hero Member
Aug 26, 2014
918
87
124
British Columbia
Category........
Visa Office......
CPC-O
NOC Code......
2174
Job Offer........
Pre-Assessed..
App. Filed.......
01-05-2015
Nomination.....
N/A
AOR Received.
01-05-2015
IELTS Request
05-05-2015
File Transfer...
N/A
Med's Request
N/A
Med's Done....
16-04-2015
Interview........
N/A
VISA ISSUED...
N/A
LANDED..........
27-08-2015
I would suggest clearing your cookies, and trying again.
 

hammid1981

Newbie
Mar 27, 2015
7
0
Thank you guys, like DoubleS said, the issue was resolved after I logged back in after a couple of hrs, sorry for hitting the panic button
 

shiva.nitr

Newbie
May 26, 2015
5
0
Even I am experiencing express entry fee payment failure issue, even though I am trying to pay it from Canada, using Canadian Visa & Mastercards. Customer care representative have no clue how to address this issue and have asked me repeatedly to contact their technical difficulties team by submitting an online form; which I have done it twice. For this, I have attached copies of multiple failed payment. My ITA is about to expire in a day's time!

I have also been told to upload a letter of explanation stating the above problem and consoled that I can be given a deviation if there is a issue from CIC side. But uploading the letter doesn't help since, without fee payment I can't submit my application and hence CIC can't even look into it.

Please guide.