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Double fee paid


Aug 1, 2020
Hi All,

Need some advice please. I was applying for extension of visitor visa for my mother. I made a mistake by paying the fee of $100 without even starting the application by logging in to my account.
Now I have logged in to my account and uploaded all the documents and after documents are uploaded it shows $100 for the application fee and $85 for biometrics.

Since I have already paid my application fee for $100, I have uploaded the pdf for the proof. But how do I exclude paying double application fee now?

Moreover, Biometrics are not being done as service canada is still not operating. Do I still pay for Biometrics?

Thank you in advance for your suggestion.