+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
No idea on the times, but there was an article on this just a few days ago: http://www.thestar.com/news/privacy-blog/2015/03/what-your-canada-border-services-agency-file-looks-like.html
 
I did apply last year. Although I requested for electronic reply, but it came by mail, answer given due to security reason , cannot sent by email.
It took about 25 days.
 
My report showed initial entry with old passport number , the 1 st entry
Subsequent entries with PR card only
 
worriedanxious007 said:
Have requested an electronic copy of the travel report and just wondering whether it can be less than the 30 days they specify?
I had mine done in 44 days, but from what I've heard most of applicants receive it in less than 30
 
Its important to attach passport or PR card copy with online request or just provide them your information.