I am working on the 2022 PGS forms. I am trying to pay the fees by using the Questionair, after I got my amount I chose "log in and pay" and it pop up my email and password, I assumed it's the same as the one i use to log in to the my PR portal. But no matter how I tried by typing again for using defaul, it showed "We were not able to identify you using the information you provided. Please re-enter. ". It's really frustrating. Did I need to re-register when I use payment service? Or it should be the same as I used for PR portal. I have no issues to log in PR portal now. Appreciate for any experience.
Does anyone have the application fee payment issues?
- Thread starter jessiezhai
- Start date
I faced no issue. Just to let you know Injaut checked if I can login and select payment for my inlaws (a couple) i had no issue to login and to reach to the step where i have to put my card details.
i used the same login details which I used to pay since 2013
PR portal and online payment use different logins. Unless you register with the same email and password.
Online payment has been there for many years, while PR portal was launched 2021. Not the same system.
Thank you so much. I just tried by using different log info to register, and it finally worked. What you said is very informative. Appreciate.