+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
first time you apply for the visitor visa its based on the immigration officers discretion, I got 5 years and my friend got 1 year, it does state if you abide by the conditions given when you were issued your firsr visitor visa , when you go to renew it they will give you 10 year visitor visa.
 
Where do I apply for a usa visa? Any links
 
USA consulate or embassy. Check their websites for details.