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Delay in processing withdrawal request

Jun 4, 2019

I submitted my withdrawal request on May 17th for the paper based TRV application that I submitted in March.
I have my US visa interview scheduled for June 10th (next week) and I need my passports by then; I have not received any acceptance letter or any other email. I submitted my withdrawal request through the VFS office. They could not help much except stating that the request has reached ircc. Is there a way to reach IRCC or expedite my withdrawal request?