Date format error

[SemAC]

Hi there,
I am filling out my application for Citizenship and i am having some issue with expiry dates and date ends.

Example 1:
From 2015-08-08 to 2017-11-17 and im getting this error.

ASSESSING YOUR ELIGIBILITY
The format you entered in the following field was incorrect:
10. a) Address number: 2 To Date The correct format is:
To date must be greater than From Date

Example 2:
Date issued: 2012-04-26 - Expiry date: 2022-04-24

ASSESSING YOUR ELIGIBILITY
The format you entered in the following field was incorrect:
14. Expiry Date

The correct format is:
Expiry date must be greater than Issue Date

Example 3:
Date obtained: 2013-05-29 - End date: 2018-05-29

ASSESSING YOUR ELIGIBILITY
The format you entered in the following field was incorrect:
13. End date (YYYY-MM-DD) if applicable.

The correct format is:
End date must be greater than the Date Obtained/Effective

Can someone please explain what i'm doing wrong?

Thanks in advance.

Regards.
Brian

 

[engray]

Are you using the calendar form or typing the dates into the field? I revimmend using the calendar form that pops up when clicking on the arrow.

 

[SemAC]

I have tried both calendar form and manual typing and it is still giving me errors.

 

[engray]

I have tried both calendar form and manual typing and it is still giving me errors.

Are you using Windows or macOS? What's you date/time format for your system?

 

[engray]

Also, can you share some screenshots? (please hide any personal information)

 

[SemAC]

Are you using Windows or macOS? What's you date/time format for your system?

i am using a mac with apple American system format

 

[SemAC]

Also, can you share some screenshots? (please hide any personal information)

whats the best way to share screenshots?

 

[engray]

whats the best way to share screenshots?

you can use google drive

 

[SemAC]

https://drive.google.com/drive/folders/184u0nUpbs9a-H_YW2F-MDHUg3YlxZBnp?usp=sharing

 

[engray]

Can you try changing the date/time format of your system to be yyyy-mm-dd?
What version of Adobe Acrobat Reader do you have?

 

[SemAC]

Hi Engray,
Thank you very much for all your help!
I ended up using another computer and the dates was fine! The issues is with my Mac.

Thanks a lot!

Regards,
Brian.

 

[engray]

Hi Engray,
Thank you very much for all your help!
I ended up using another computer and the dates was fine! The issues is with my Mac.

Thanks a lot!

Regards,
Brian.

Good to hear. Good luck!

 

[engray]

Hi Engray,
Thank you very much for all your help!
I ended up using another computer and the dates was fine! The issues is with my Mac.

Thanks a lot!

Regards,
Brian.

Please don’t forget to remove the shared screenshots (even if they didn’t include much info)

 

[Finley]

Hi Im having the same trouble. I filled out the form over a week ago and it wouldn't validate and it gave me the same reasons. So I came on here, read through the thread and as I was using a mac figured that might be the issue. So I had to wait a couple of weeks to get my hands on a none mac computer. First I had to download adobe reader then I filled the form out today and now I am getting the same validation error.

Does anyone have any other suggestions?

 

[emefkay]

I am having the same issue.
I am on Windows 10
Running latest adobe Tried multiple computers.