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Created Online account with cic.gc.ca but cannot find Super Visa Application Documents

iogurt

Newbie
May 12, 2013
9
0
Hey everyone. My parents both created an online account on cic.gc.ca so they can start an application for their Super Visa. Only problem is, when they click on "Apply to Visit" they get through a questionaire, where it says they are eligible for an eTA. That's great, but they already have an eTA that's good for 2 years. I want to get to the actual Super Visa Application Papers but cannot find them ANYWHERE. I've read tons of forum entries, and read through the whole guide on the canada.ca and cic.gc.ca website on who can apply and how to apply. Getting fed up a bit here, any help is appreciated!

Also, see picture (https://i.imgur.com/NhcjoZo.png). Once we get to the "you are eligible for an eTA blah blah", it creates this entry under "Continue an application you haven't submitted"
 

iogurt

Newbie
May 12, 2013
9
0
I tried that. Then the next page is http://www.cic.gc.ca/english/information/applications/visa.asp
And once you click on "Apply online for a Visa" you get to https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html

Then we sign into the account we created a few days ago with our Banking login, and we're back to what I first posted. Either I'm really stupid or something is missing haha. I've never even seen Super Visa Documents and what the application looks like.