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Clearing personal items from customs during COVID?

canuckinla

Full Member
Jun 25, 2019
37
17
Los Angeles, CA
Category........
FAM
App. Filed.......
10-07-2019
AOR Received.
05-09-2019
Med's Request
02-10-2019
Interview........
N/A
VISA ISSUED...
02-12-2019
LANDED..........
17-12-2019
What's the protocol for clearing personal items (goods to follow) from customs? The freight forwarder told me I would have to show up in person at the customs office (Peace Arch) and clear the goods. Obviously this would need to be done after the 14 day quarantine.

I'm trying to have the goods cleared by customs and delivered to our final destination prior to our arrival. Can a family member already in Canada (and not in quarantine) clear goods on my behalf? Do I need to use the services of a licensed customs broker?

I haven't been able to contact CBSA by phone.

Any help or suggestions are appreciated.

Thanks
 

canuckinla

Full Member
Jun 25, 2019
37
17
Los Angeles, CA
Category........
FAM
App. Filed.......
10-07-2019
AOR Received.
05-09-2019
Med's Request
02-10-2019
Interview........
N/A
VISA ISSUED...
02-12-2019
LANDED..........
17-12-2019
How about email or regular mail?
Thanks for you response. The question really is whether a family member or customs broker can clear personal effects on my behalf.
 

subodhp

Hero Member
Jun 19, 2019
904
155
Toronto
Yes you need to go in person (after quarantine)

Their website mentions the process for a customer broker but I am not sure how that process works, sorry
 

rachel6992

Star Member
Oct 31, 2009
138
5
Toronto, ON
Category........
Visa Office......
Mexico City
Job Offer........
Pre-Assessed..
AOR Received.
April 5th 2010
Passport Req..
July 19th 2010
LANDED..........
August 11, 2010
Hi, I don't know if you've already gone through the process or not, but I spoke with someone at CBSA over the phone because we're about to go through something similar. She said we can give Power of Attorney to a family member and they can clear on our behalf. So we're going to get a letter notarized and send a hard copy to my cousin as well as a copy of our passports so he can go to Mississauga and sign for our things.
I hope that helps!