Hi guys,
I just received my PGWP today but the document reflects my old passport's expiry date rather than my new one. I called CIC to report this error and they confirmed it was their mistake. The agent told me that now it is a matter of discretion by the officer that issued my PGWP whether it's updated or not.
He also told me since I provided all the correct information on-time there shouldn't be any problem and I should be extended to my new passport's expiry date (as it was confirmed by CIC) but there is still the possibility that they refuse it. I want to know what are the chances for them to refuse my extension because I did everything correct while they made that one mistake.
Any input would be appreciated, I just really hope I don't have to do the mail extension because it would take months and money. Thanks, guys
A little bit of context:
I submitted my PGWP application on August 24th including a Letter of Explanation describing that although I applied with my old passport, I would be renewing it and uploading it as soon as I got it in order for my application to reflect the new passport's expiry date. I also attached a letter from the Consulate signed by the Consul General confirming that my passport was in the process of being renewed.
Two weeks later, I got my new passport and uploaded it through the IRCC webform and got a CIC confirmation and everything. All of this was accepted by CIC so there shouldn't have been any problems and even the agent told me that the application wasn't missing anything and all the documents were there.
I just received my PGWP today but the document reflects my old passport's expiry date rather than my new one. I called CIC to report this error and they confirmed it was their mistake. The agent told me that now it is a matter of discretion by the officer that issued my PGWP whether it's updated or not.
He also told me since I provided all the correct information on-time there shouldn't be any problem and I should be extended to my new passport's expiry date (as it was confirmed by CIC) but there is still the possibility that they refuse it. I want to know what are the chances for them to refuse my extension because I did everything correct while they made that one mistake.
Any input would be appreciated, I just really hope I don't have to do the mail extension because it would take months and money. Thanks, guys
A little bit of context:
I submitted my PGWP application on August 24th including a Letter of Explanation describing that although I applied with my old passport, I would be renewing it and uploading it as soon as I got it in order for my application to reflect the new passport's expiry date. I also attached a letter from the Consulate signed by the Consul General confirming that my passport was in the process of being renewed.
Two weeks later, I got my new passport and uploaded it through the IRCC webform and got a CIC confirmation and everything. All of this was accepted by CIC so there shouldn't have been any problems and even the agent told me that the application wasn't missing anything and all the documents were there.
