CIC Login Problem for online application

[rishirga]

Hello;

I am having online login problem since last Friday ( 14 October 2016). I am in middle of processing my application and i am due to upload some requested documents by CIC.

When i enter my ID and PSW, thereafter it ask to click on continue button, as soon as i click on same, its showing error 500

I have submitted online quarry and no response yet. I have tried my login with number of system like Windows /Mac BUT no solution. I am wondering if i cross the document submission deadline then my application will be refused or CANADA overseas offices will be aware with such type of problems.

If anyone still having same issues???

Thanks

Ris

 

[CaroM8]

Yes, the website has been down on and off for a couple of days now. I was able to log in but it was very slow. Just wait it out, nothing you can do.

 

[realking]

Hello;

I am having online login problem since last Friday ( 14 October 2016). I am in middle of processing my application and i am due to upload some requested documents by CIC.

When i enter my ID and PSW, thereafter it ask to click on continue button, as soon as i click on same, its showing error 500

I have submitted online quarry and no response yet. I have tried my login with number of system like Windows /Mac BUT no solution. I am wondering if i cross the document submission deadline then my application will be refused or CANADA overseas offices will be aware with such type of problems.

If anyone still having same issues???

Thanks

Ris

I have same problem since oct 14, 2016. I couldn't even able to login today

 

[shlomo]

i have solved it.

i created a new GCKey and linked it to my application

 

[redherring]

Is it allowed to have 2 accounts? Did you revoke the old one?

 

[rishirga]

it will connect with your old application and will allow you to access your old application. It should connect with your UCI and application number.

 

[redherring]

That's great to hear. So I guess the only solution is to create another account then?

 

[smullyoz]

Well i tried linking the application to a new account, and it can not find any matches. I copied exactly what I wrote in the form.

Just unbelievable.

 

[rottenapple]

Don't create another account and linked your application.. don't mess it.. wait for them (CIC) to fix the issue.. Patience..

 

[smullyoz]

Yes but ive had 3 new messages since last week. What if takes them a month? I dont think they will care if I miss deadlines.

I'm trying to link it but no luck. So I think i will have to wait anyway.

Never again am I using their online service after this.

Paper only.

 

[rottenapple]

Yes but ive had 3 new messages since last week. What if takes them a month? I dont think they will care if I miss deadlines.

I'm trying to link it but no luck. So I think i will have to wait anyway.

Never again am I using their online service after this.

Paper only.

Call CIC agent and give them your UCI or Application number and they will tell you what are the message. I just called them and give my Application number under EE and they give me an update about my application.

 

[rishirga]

In order to have an update, calling is option. Further more if you wish to upload the document then IRCC Form is the right away especially when you experience technical issue. What you need to do, choose he right option under IRCC form, explain your problem under message option. Follow the steps, it will ask whether you would like to upload the document, click yes and load the document. I was able to meet my deadline and I got confirmation from CIC that they have accepted my request.

Another solution, to link old account with new account will not misguide as long as you follow the correct steps. To link old account with new one has couple of options available. I choose UCI and application number option and I got through with my problem.

 

[smullyoz]

Yes I called them earlier they told me the status thanks guys.

Also, I am able to login now. Hopefully rest of you will be able to as well.

 

[rottenapple]

Yes I called them earlier they told me the status thanks guys.

Also, I am able to login now. Hopefully rest of you will be able to as well.

you can log in now? Are you here in Canada or outside?

 

[redherring]

Great to hear smullyoz. I still cannot login though.