+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
questions@cic.gc.ca
 
mbprajapati said:
can they answer questions on documents as well like birth ceritificate, settlement funds etc?

Indeed.
Please use this forum as there are plenty of active topics which could help you in getting your answers.
 
mbprajapati said:
can they answer questions on documents as well like birth ceritificate, settlement funds etc?

They can answer basic questions. They won't give you advice on how to apply.