CIC Document Uploading services down
- Thread starter hmrizin
- Start date
I am applying visitor visa and having same problem from the last 3 days .. calling tomorrow to cic regarding this concern
I had same issue. Called CIC 3 times but they said that since I'm EE applicant there is nothing they can do. They said that i can only send a CSE to tech department with all screenshots and file that i wanted to attach and tech department will attach file to my application for me within 10 days.
Here is info that CIC agent sent me:
Technical problems with online tools or Enquiries related to the Come to Canada tool
In order to assist you, please fill out the email form available on our website (https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx?_ga=1.14595383.1890952024.1432133507) and choose Technical difficulties located in the drop down menu under the heading Enquiry. Also add the following information:
Your current status in Canada
The expiration date of that status
(If applicable) Date the application was submitted
Information you are looking for and nature of the problem
Information requested under A or B, depending on your situation:
A)
If you are experiencing technical difficulties uploading a form/document, please include:
A copy of the form/document you are trying to upload (all fields completed), and
All your answers to the online questionnaire. To do that:
select the Modify my Answers button located at the top of the online questionnaire. Once you are redirected to the page entitled Find Out if You're Eligible to Apply, you can:
provide us with screen shots, or
copy and paste the text.
Here is info that CIC agent sent me:
Technical problems with online tools or Enquiries related to the Come to Canada tool
In order to assist you, please fill out the email form available on our website (https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx?_ga=1.14595383.1890952024.1432133507) and choose Technical difficulties located in the drop down menu under the heading Enquiry. Also add the following information:
Your current status in Canada
The expiration date of that status
(If applicable) Date the application was submitted
Information you are looking for and nature of the problem
Information requested under A or B, depending on your situation:
A)
If you are experiencing technical difficulties uploading a form/document, please include:
A copy of the form/document you are trying to upload (all fields completed), and
All your answers to the online questionnaire. To do that:
select the Modify my Answers button located at the top of the online questionnaire. Once you are redirected to the page entitled Find Out if You're Eligible to Apply, you can:
provide us with screen shots, or
copy and paste the text.
