Hi Guys, I am having trouble with changing my residential address in my application, and here is the situation:
My partner sponsors me for PR under family class. We handed in the application when we still lived in Halifax. We filled in our apartment address as residential address, and our Nova Scotia cell phone numbers. We put his parents' address as the mailing address, and their home number as the alternate phone number.
Lately we moved to Toronto for school and finding works. We wanted to change the residential address and current cell phone numbers, but when we tried to do it online by entering UID number as well as by receipt number, it wouldn't bring up our file. (Since they are going to do the assessment of sponsor first, I tried all kinds of combinations, my UID + my name/birthday, my UID + his name/birthday, receipt number + my name/birthday, receipt number + his name/birthday, none of them is working...)
The page we got entering information says it's either wrong information, or file is not yet processed. But the package we mailed arrived at June 6th, and it is shown on the cic website that they are dealing with packages arrived on June 12th now.
We tried to contact the call centre, we called it everyday for more than a week, different time slots, we even called it 8 in the morning, but never got through.
Anyone knows what's going on and what I should do to make this change happen? I am especially worried about the cell phone number, what if they try to call us and reach the numbers that are no long valid? Are we going to fail in that case??
BTW, I am currently living in Canada, but we applied the outland one since the process time is short. Does this have anything to do with changing address?
We are very worried now, please help out and thank you so much!!!
Shane
My partner sponsors me for PR under family class. We handed in the application when we still lived in Halifax. We filled in our apartment address as residential address, and our Nova Scotia cell phone numbers. We put his parents' address as the mailing address, and their home number as the alternate phone number.
Lately we moved to Toronto for school and finding works. We wanted to change the residential address and current cell phone numbers, but when we tried to do it online by entering UID number as well as by receipt number, it wouldn't bring up our file. (Since they are going to do the assessment of sponsor first, I tried all kinds of combinations, my UID + my name/birthday, my UID + his name/birthday, receipt number + my name/birthday, receipt number + his name/birthday, none of them is working...)
The page we got entering information says it's either wrong information, or file is not yet processed. But the package we mailed arrived at June 6th, and it is shown on the cic website that they are dealing with packages arrived on June 12th now.
We tried to contact the call centre, we called it everyday for more than a week, different time slots, we even called it 8 in the morning, but never got through.
Anyone knows what's going on and what I should do to make this change happen? I am especially worried about the cell phone number, what if they try to call us and reach the numbers that are no long valid? Are we going to fail in that case??
BTW, I am currently living in Canada, but we applied the outland one since the process time is short. Does this have anything to do with changing address?
We are very worried now, please help out and thank you so much!!!
Shane