+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Change of address issues

sebbie

Star Member
Dec 27, 2017
86
23
Anyone having trouble getting their address right on the e-CAS?

Originally my PO Box # wasn't on there so I requested a change, but it never got added.

I got a new box # in the mean time so that doesnt help.

Now, after 3 changes, I have the wrong postal code on my home address and still no PO box #. I don't know that I would have gotten a letter wrong on the postal code, but either way I submitted a change a couple weeks ago and waiting for it to be updated.

My mailing address is just city, province, country, postal code.

If I had to guess the way their system works, someone probably prints your address change request and then manually updates it...