I am glad you can relax.
While what I said is true, and that I had them confirm to me that the cap has indeed not yet been reached, there are some other compelling posts on this forum that say the opposite. Others have called and have gotten conflicting answers to that of which I received.
I filled out the bug report as requested, hopefully they respond as that will be sent to the CIC and not their third party call centre.
Right now it's up in the air, the bottom line is that the CIC call centre are an unreliable source, and due to the conflicting information on the website, cic.gc.ca is also unreliable until a direct statement or amendment is made.
It's a waiting game people, a waiting game that is going to suck.