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CCB, TTN, and a whole lot of confusion

L

lgtaylor1992

Member
Jan 11, 2018
13
0
Hi!

I have been trying to apply for CCB for my first-born son, who was born here in Canada last year. However, my husband is here on a clergy visitor record, and I am here as a dependent with a visitor record. The difference is, I cannot work here in Canada. Anyway, I tried to apply for CCB through my husband because he has a SIN. They denied him and gave me a TTN just last month. NOW they're saying that I am eligible, but they cannot calculate how much my son should get, because they need my tax files... But I have never filed taxes, but I didn't even have a TTN until just last week.

Anyone know if this will prevent us from receiving CCB? Or anyone know what I should do? Thanks :)
 
lgtaylor1992 said:
Hi!

I have been trying to apply for CCB for my first-born son, who was born here in Canada last year. However, my husband is here on a clergy visitor record, and I am here as a dependent with a visitor record. The difference is, I cannot work here in Canada. Anyway, I tried to apply for CCB through my husband because he has a SIN. They denied him and gave me a TTN just last month. NOW they're saying that I am eligible, but they cannot calculate how much my son should get, because they need my tax files... But I have never filed taxes, but I didn't even have a TTN until just last week.

Anyone know if this will prevent us from receiving CCB? Or anyone know what I should do? Thanks :)
Click to expand...

Hi

How long have you been in Canada? Have either of you filed taxes in Canada?
 
lgtaylor1992 said:
U

Uuuh Im pretty sure I did.... but it was with the application my husband sent in. When they gave me a TTN they reapplied for me so I don't know if any of the documents regarding my income (or lack thereof) transferred over .
Click to expand...

What exactly is CRA saying?
 
@canuck_in_uk

First letter:
We are writing about your CCB application.

(They assign me a TTN)

We have processed your application using this TTN.

Second letter (a few weeks later)
...we cannot calculate the amount you may be entitled to receive for all periods because we do not have all the necessary information. If you provide the information we ask for in the Explanation section, we will process it and let you know if you are entitled.
(Back of letter)
We determined that you are eligible for SONs NAME
We cannot calculate the amount of the CCB/BCECTB you may be entitled to receive without the following information:
- your 2016 and 2017 income tax and benefit return
 
lgtaylor1992 said:
@canuck_in_uk

First letter:
We are writing about your CCB application.

(They assign me a TTN)

We have processed your application using this TTN.

Second letter (a few weeks later)
...we cannot calculate the amount you may be entitled to receive for all periods because we do not have all the necessary information. If you provide the information we ask for in the Explanation section, we will process it and let you know if you are entitled.
(Back of letter)
We determined that you are eligible for SONs NAME
We cannot calculate the amount of the CCB/BCECTB you may be entitled to receive without the following information:
- your 2016 and 2017 income tax and benefit return
Click to expand...

File 2016 and 2017 returns.
 
I am in work visa and my spouse have visitor record. To apply for child benefit She need TTN . Then I will file last 2 year tax return for her to get CCB benefit. So I want to know what is the process to apply for TTN ? I didn't find anything mentioned in CRA website and now due to pandemic no one picking phone in CRA customer service also :(.
 
dey.somnath2014 said:
I am in work visa and my spouse have visitor record. To apply for child benefit She need TTN . Then I will file last 2 year tax return for her to get CCB benefit. So I want to know what is the process to apply for TTN ? I didn't find anything mentioned in CRA website and now due to pandemic no one picking phone in CRA customer service also :(.
Click to expand...

I can't answer your question. However it's definitely possible to get through to CRA. You just have to be prepared to remain on the phone and wait quite a while. My husband had to call twice over the last few weeks and got through both times. They are certainly answering phones right now.
 
dey.somnath2014 said:
I am in work visa and my spouse have visitor record. To apply for child benefit She need TTN . Then I will file last 2 year tax return for her to get CCB benefit. So I want to know what is the process to apply for TTN ? I didn't find anything mentioned in CRA website and now due to pandemic no one picking phone in CRA customer service also :(.
Click to expand...

You didn’t find it online , because there’s no application. There’s a non resident tax number , but that’s only assigned for non resident individuals. Write into your tax centre , explain the situation and they’ll forward it to the correct department to assign you one
Note , make sure you send in copies of all supporting documents, or they’ll just send it all back, and you’ll start from square one
Don’t assume they should know
https://www.canada.ca/en/revenue-agency/corporate/contact-information/tax-centres.html
 
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