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Canadian Passport - Mail-In Application Timelines

Mar 15, 2022
12
11
Believe me, I am taking it easy. I still haven't called after 36 days. By the end of this week, it would be 40 days since I submitted my application. I see applicants start calling after 2 weeks. It seems to me though if we don't bug them, they wouldn't budge, especially if you put "unknown" as your travel date, which is what I did unfortunately.
You are right! It's always better to give them a call since they might not call back even if there's a problem.
 
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Navedbc

Member
Mar 28, 2022
12
4
sharing my timelines :
Application sent: 24 Feb 2022
Application Delivered : 28 Feb 2022
CC charge : 18 March 2022
Today called to inquire: application under review call again if don’t get by 19th of April
 

TokyoH

Star Member
Mar 10, 2021
112
108
When did you call? At what time? You didn't have to wait long. I am expecting to find 400+ callers ahead of me, and waiting 1.5-3 hours. I am thinking of calling today.
I support the idea to call them. For my case, if I did not call them, I would not know there was a small issue need to be fixed by having the guarantor called them to confirm the date of his signature on the copy of ID.
 
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CaBeaver

Champion Member
Dec 15, 2018
2,941
1,369
sharing my timelines :
Application sent: 24 Feb 2022
Application Delivered : 28 Feb 2022
CC charge : 18 March 2022
Today called to inquire: application under review call again if don’t get by 19th of April
How long did you have to wait to talk to an agent?
 

CaBeaver

Champion Member
Dec 15, 2018
2,941
1,369
I think by 20 business days processing time it means from the time cc is charged, that's why it takes long these days.
This is deceiving, if it's true. They should be clear with this, like 20 business days after we open and verify your file.