Ya I will try to. Thanks for your adviceI had an child pp application delivered a couple of weeks after you (April 27th) and I haven't gotten a CC charge either. If you don't have any urgent travel plans, you could try reaching out to your local MP office and see if they'd be able to assist you.
Just to close the loop on my adventure, we returned this morning at 8 or so with our #31 ticket, got called in about 11:45, they competently processed our files and told us to come back at 3:30. We came back at around 3:15, got to the front of the line about 3:50, picked them up and were on our way with a good twenty hours to spare before we fly to Italy and then Morocco!Good thing they aren't promising anything because anything they have told me has been proven wrong. Arrived at passport office at 7:30 this morning, put one kid in the main line up and went to the pick up line up with the other kid. Office opened at 8:30. Got in to see pick up agent by about 9. Pick up agent had no passports for us. Went into the back, presumably to talk to people who knew what they were doing. Came back and gave a us a priority line number (PR001!) to talk to a transfer officer. Called my kid out of the main line (she was just about to the door to go in to be sorted). Sat waiting for an hour for our priority number to be called. Hurrah, there it is! Excitedly rushed up to the window, show her my papers. She says "is this a transfer?" Why yes, yes, it is. She does not handle transfers and she can't have anyone who handles transfers deal with me. I have to go stand in the line that my other kid was in that I pulled her out of. Nobody cares that they have given us the run around for the last hour and a half. Go back to the main line again, wait another hour and a half. Get a number for transfers (98). Get taken to a large windowless room in the basement. Wait another two hours. Get taken back up to the main floor to another large windowless room. Wait another 2 and half hours, last numbers called are in the low 50s. Everybody else has to come back tomorrow. We get return tucket number 31. Theoretically, we will get in and get passports produced tomorrow in time for our departure on Saturday. Starting to lose faith (and my sanity)
Seems like they are mostly just trying to make sure that no long lines are apparent for the media to see by hiding us in various rooms around the building, rather than trying to actually make the system work better
Guarantor was contacted again related to the child application on 15th of JuneMy timeline so far:
Passport application (4 adults, 1 child) received on 13th of April in Gatineau (courier)
CC charged on 25th of May
Guarantor contacted on 26th of May
1 parent contacted for the child application 28th of May
1 adult citizenship certificate received 9th of June
2 adults citizenship certificate received 10th of June
1 adult citizenship certificate received 13th of June
4 adults passport received 13th of June
Pending 1 child citizenship certificate and passport
I mailed my passport application along with required photos but just now realized that guarantor only signed the back of my photo and forgot to write the applicant name by mistake.
Will it cause a rejection? The guarantor has verified and signed on my driver’s licence photo copy that I sent along with the application but not sure how passport department will treat my photos. Hope they can validate that guarantor has signed the application and drivers licence that has my name on it.
I mailed my application yesterday only and can try to call Canada post to recall the package if it’s a big issue.
I called Canada Post and they told me recall is not possible at all. So the question remains now is whether the passport office will accept the photos with only the studio stamp, date and guarantor's signature or not?If you can recall, its better to recall now and send after correction, instead of waiting for one or two month until they call you or return the application. That will be complicated and awful, also wastage of time and lot of uncertainty.
Don't worry it will be ok if your guarantor signed at the back of photo because your guarantor also signed with name on application form as well.I called Canada Post and they told me recall is not possible at all. So the question remains now is whether the passport office will accept the photos with only the studio stamp, date and guarantor's signature or not?
The application has my name and guarantor signed it, additionally, the driver's licence copy is also signed by the guarantor so I hope the passport office can validate me using all this instead of rejecting the application.
Here is my timeline:
Docs received at Gatineau location on April 21, 2022
CC charged on May 18, 2022
My husband's passport received on June 7, 2022, however, the printing office made a printing error
Called today at 8:30 and was placed in line as #187, after 50 min we were able to talk to an agent.
He told us to take new photos and fill out new application and go to the Victoria street office asap for re-printing.
My passport is still 'under examination', but as we are traveling next week, they requested a file transfer. Got the same information as probably everybody else (transfer is not guaranteed, if approved, they will call me, etc...)
Hey, were your references and/or guarantor contacted?Update on my application. Received my passport today vis fedex.
Mailed application from TN, USA.
Sent- 17th May 2022
Received at Gatineau, Qc - 18th May 2022
Payment deducted - 24th may 2022
Contacted helpline as I have travel plans on 7th June and they mentioned my documents are not scanned yet.
Reached out to consulate in Atlanta on 13th June 2022.
Dont know if they expedited or not.
I received my passport today via FedEx along with my certificate.