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Canada Post!!!

VGR1990

Member
Dec 12, 2014
16
0
Canada Post lost our package!!! UGH!

My wife and I set our application in on June 05, 2015. We have received no response from the government yet, so I called the CIC just now. The only thing they have received is our payment. They don't even have our application. So that means Canada Post LOST IT!!

What do I do now? I am so stressed out. This is extra time we have to wait for me to become a permanent resident.
 

smily_S

Star Member
Sep 8, 2014
179
0
Category........
Visa Office......
London
Job Offer........
Pre-Assessed..
App. Filed.......
20-10-2014
AOR Received.
7-1-2015
File Transfer...
7-1-2015
Med's Request
26-08-2015
Med's Done....
19-9-2014 & 2-9-2015
Passport Req..
07-10-2015
VISA ISSUED...
19-10-2015
VGR1990 said:
Canada Post lost our package!!! UGH!

My wife and I set our application in on June 05, 2015. We have received no response from the government yet, so I called the CIC just now. The only thing they have received is our payment. They don't even have our application. So that means Canada Post LOST IT!!

What do I do now? I am so stressed out. This is extra time we have to wait for me to become a permanent resident.
I didn't hear such on domestic.
my friend sent his post ( international) to Canadian address. hid tracking no. didn't work neither delivered for a month n half. once the package got delivered, tracking number started to show status too.
 

VGR1990

Member
Dec 12, 2014
16
0
smily_S said:
I didn't hear such on domestic.
my friend sent his post ( international) to Canadian address. hid tracking no. didn't work neither delivered for a month n half. once the package got delivered, tracking number started to show status too.
It's been 2 months though. And we sent it through regular post. No tracking number. Nothing.
 

Ponga

VIP Member
Oct 22, 2013
10,163
1,347
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VGR1990 said:
It's been 2 months though. And we sent it through regular post. No tracking number. Nothing.
Uh oh...Lesson learned I guess!

FWIW, CIC has been know to lose things, so it's possible that it was in fact delivered...but CIC has lost it. Either way, it's not good.
 

VGR1990

Member
Dec 12, 2014
16
0
Ponga said:
Uh oh...Lesson learned I guess!

FWIW, CIC has been know to lose things, so it's possible that it was in fact delivered...but CIC has lost it. Either way, it's not good.
So do I just resubmit everything from square one? And what about the payment we already made? How can we apply that to the new package?
 

Luna21

Star Member
Nov 18, 2014
161
4
Category........
Visa Office......
Mexico
Job Offer........
Pre-Assessed..
App. Filed.......
13-03-2015
AOR Received.
21-04-2015..........SA email 21-05-2015
Med's Request
Upfront
Med's Done....
25-02-2015
Interview........
Waved
Passport Req..
12/22/2015
VISA ISSUED...
01/15/2015
Canada post is the worst, they lost my PR card. I applied for a new one back in February and I called last week and the agent told me that it was issued in March! Never received it though
 

DanSlh

Champion Member
Dec 24, 2014
1,279
81
123
Brazil
Category........
Visa Office......
Sao Paulo
Job Offer........
Pre-Assessed..
App. Filed.......
09-03-2015
AOR Received.
17-04-2015
File Transfer...
07-05-2015 AOR2............: 15-05-2015
Med's Request
Upfront
Med's Done....
19-02-2015
Interview........
Waived
Passport Req..
22-06-2015
VISA ISSUED...
25-06-2015
LANDED..........
02-07-2015
Well my package shows "out for delivery" and my pr was granted a month and a half ago.
They are not reliable at all.
 

Gemmie

Hero Member
Nov 10, 2014
244
8
Ontario
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
26-05-2015
AOR Received.
30-06-2015/SA 17-08-2015
File Transfer...
20-08-2015
Med's Request
Upfront
Med's Done....
23-02-2015
Interview........
Waived
LANDED..........
21-01-2016
If Canada Post lost your package and you have no tracking on it,
you will have to put it all back together and resend it in.

You can print another copy of your payment from the email they sent you when you paid online
When you do resend it.. I would include a note letting them know you did send another
application in and that it was lost in the mail, just in case this lost package finds its
way to CIC in the meantime.

I would recommend you send it though a courier.

I am really sorry to hear that your package has been lost.
 

Ontariobat

Star Member
Jul 13, 2012
146
5
Category........
Visa Office......
CPC-Ottawa
Job Offer........
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App. Filed.......
14-01-2014
Passport Req..
[In Process: 03-07-2015 ; Decision Made: 14-07-2015 ; CoPR received 20-07-2015]
LANDED..........
28-07-2015! :) Lewiston, NY
Sorry to hear that! When you put the package together again, send it 1 or 2 day mail with tracking. This is not where you want to be trying to save money. I sent mine next day mail and paid a pretty penny for it but someone had to sign for it so I knew it got there.
 

kettle

Hero Member
Mar 19, 2015
204
8
Edmonton
Category........
Visa Office......
Mississauga (London)
Job Offer........
Pre-Assessed..
App. Filed.......
15.12.2014
Doc's Request.
17.03.2015
AOR Received.
27.02.2015
Med's Request
17.03.215
Med's Done....
18.03.2015
Interview........
Waived
Passport Req..
04.05.2015
VISA ISSUED...
15.05.2015 in hand 29.05.2015
LANDED..........
01.06.2015
Sending anything of significance without tracking is a terrible idea. Tracking numbers do not always guarantee the safety of your package, but they can certainly give you piece of mind, and a grounds to launch an investigation other.

I used to work at a national courier company. In my two years there, we found three large envelopes that had been shipped months prior (one even a year prior) that literally slipped through the cracks and were misplaced. They were eventually reunited with their intended recipients, but very very late. Its amazing how much room there is in a sorting warehouse for something to go missing, or for a letter or document to literally fall off the line. The more hands the letter/parcel has to touch, the greater chance of it getting lost.

Insurance isn't a terrible idea either. Canada Post is very gracious about paying out for lost and late packages. Even if your xpresspost document is a day late, they will refund your original payment.
 

GustavesF

Hero Member
Oct 29, 2014
552
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01-04-2014
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26-01-2015
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08-10-2015
VGR1990 said:
Canada Post lost our package!!! UGH!

My wife and I set our application in on June 05, 2015. We have received no response from the government yet, so I called the CIC just now. The only thing they have received is our payment. They don't even have our application. So that means Canada Post LOST IT!!

What do I do now? I am so stressed out. This is extra time we have to wait for me to become a permanent resident.
Canada post is terrible. I never send anything via Canada Post, but when it comes time for something to be mailed to me, my person experience is that everything gets lost at least once.

I've had to re-request almost everything I've ever needed to get via mail.

Never send without tracking in the future.
 

nmclean

Star Member
Jul 11, 2015
116
6
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
27-07-2015
Doc's Request.
28-01-2016
File Transfer...
28-09-2015
Med's Done....
05-03-2015
VISA ISSUED...
20-06-2016
LANDED..........
28-06-2016
VGR1990 said:
So that means Canada Post LOST IT!!
No it doesn't. It's much more likely that CIC has it but hasn't put it in their system yet. This can take months.
 

Ontariobat

Star Member
Jul 13, 2012
146
5
Category........
Visa Office......
CPC-Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
14-01-2014
Passport Req..
[In Process: 03-07-2015 ; Decision Made: 14-07-2015 ; CoPR received 20-07-2015]
LANDED..........
28-07-2015! :) Lewiston, NY
nmclean said:
No it doesn't. It's much more likely that CIC has it but hasn't put it in their system yet. This can take months.
I wouldn't trust that. Usually you'll get an update on ecas that the application has been received. Sponsor approval happens fairly early on as well.
 

Szymon

Full Member
Aug 15, 2014
21
0
Ontariobat said:
I wouldn't trust that. Usually you'll get an update on ecas that the application has been received. Sponsor approval happens fairly early on as well.
The first time I had any sort of confirmation from CIC that they had my package was when I got AOR (2 days before SA) which was some 2/3 months after my courier confirmed they had delivered the package.

The OP says his package was sent on the 5th of June and I see that CIC is only working on June 8th applications for SA now. It is entirely possible that CIC have not put this into their system yet and the OP hears in the next few days with AOR and SA.

I guess its also entirely possible they have lost the package!

Just saying its not 100% that the package has not been delivered, maybe wait a few days as your application is only now coming due for SA.
 

GustavesF

Hero Member
Oct 29, 2014
552
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App. Filed.......
01-04-2014
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26-01-2015
LANDED..........
08-10-2015
Ontariobat said:
I wouldn't trust that. Usually you'll get an update on ecas that the application has been received. Sponsor approval happens fairly early on as well.
You absolutely do not get any kind of update from CIC when your package is received.
For me eCas finally said "application received April 2" promptly.... in February, 10 months later.